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Dell Junior Service Delivery Engineer in Paris, France

Junior Service Delivery Engineer

Paris or Montpellier, France

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us as a Junior Service Delivery Engineer on our Professional Services team in France to do the best work of your career and make a profound social impact.

What you’ll achieve

The Junior Service Delivery Engineer role is a perfect opportunity for anybody recently graduated or with first work experience (max. 3 years after graduation). We will provide you with training, a mentor to learn and develop a deep understanding of our portfolio. To be successful in this role, we need somebody with eagerness to learn, curiosity and technical affinity.

You will:

  • Perform specific delivery support activities for customers under supervision from your mentor

  • Assist in coordinating development and consolidation of technical and process documentation

  • Focus on activities like data analytics and reporting

  • Assist with analyzing specific issues with the customer to facilitate continuous improvement

  • Partner with Dell team(s) to provide an outstanding experience to the customer

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 0-3 years experience within a delivery or technical role, ideally within professional services

  • Good organizational, planning skills, ability to set priorities

  • Affinity and interest in infrastructure, basic knowledge of operating systems, storage (NAS, SAN), networking (cisco, brocade), security, database, virtualization

  • Excellent analytical and problem-solving skills, strong communication skills in French and English

Desirable Requirements

  • Bachelor’s degree or an advanced degree

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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