Dell Inside Account Manager 4- Inside Sales in Phoenix, Arizona
Inside Sales Account Manager - Dell Financial Services
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The successful candidate will be responsible for maximizing end user customer financing volumes through the primary partner. Build the partner relationship through the following activities: training on DFS products, attending team meetings, partner events and any other activities to promote DFS. Increase and enhance relationships with the Partner team through the coordination of sales, contracts, lease administration and other activities to streamline the financing process. Increase market/account penetration by specifically targeting acquisition or existing partner accounts to drive sales growth and customer satisfaction for long term results. The position will be located in a Dell partner location in the following city: Phoenix, AZ and requires some travel.
Principal Duties and Responsibilities:
Aggressively work with the partner sales team in pursuit of the following objectives:
Single point of contact for Inside Sales
Coordinate sales approach with outside DFS account executive
Proactive lease quoting
Provide branded marketing materials to promote special offers / promotions
Provide ongoing training
Promote leasing on Dell sold equipment
Integrate into the partner teams: team meetings, pipeline reviews, events, etc.
Significantly grow DFS leasing penetration with end user customers served by the partner:
Attend partner events, staff meetings, Maximize customer sat with onsite reseller
Proactive lease quoting of registered opportunities – existing DFS accounts
Grow repeat business from existing end users
Successfully sell the DFS value proposition to neutralize other financing companies competing for same business
Coordinate DFS resources from operations, pricing, and credit to ensure the reseller consistently has a great experience
Provide marketplace feedback (customer and competitor) to management so we can improve the business
Utilize CRM tools to record sales activities and assist the company build a world-class CRM system that can be leveraged for future success
Proven track record of achievement in a dynamic, target driven environment
Knowledge of financial products, i.e., loans, capital and operating leases
Strong knowledge of the IT industry and Financial Services market
CIO and CFO level negotiating and solution selling skills
Account Management skills
Strong business acumen - must understand the sales process, roles and responsibilities of the interrelated functions of the business, and can read, report, evaluate and react to metrics & measurements
Experience using a CRM tool
5+ years of applicable work experience in sales / finance / and or leasing
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