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Dell Account Manager, Inside Sales in Round Rock, Texas

Account Manager, Inside Sales

Competitive salary

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Sales Representative on our Commercial Acquisition team in Round Rock, TX.

Dell’s portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.

Key Responsibilities

  • The candidate must have solid customer relationship skills, strong verbal and written communication skills, as well as strong organizational and planning skills. This individual will work collaboratively with a cross functional team in order to build new business relationships and initiate/increase solution sales to targeted small and medium business customer prospects. The candidate will scope, price, quote, negotiate and provide technical product information and support on an ongoing basis via the telephone. Will take around 15-20 inbound phone calls and make around 15-20 outbound calls to acquire new acquisitions and follow up.

  • Sell Dell products and services by responding to inbound or placing outbound customer call, determining needs, overcoming objections, and providing solutions - Provide technical expertise in hardware, software and services.

  • Focus on developing new relationships with acquisition customers

  • Provide updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company, and prepare activity and forecast reports as requested

  • Establish customer relationships with appropriate customer personnel such as purchasing, management, and end-users

  • Present and demonstrate products and services to potential customers at trade shows and/or on-site to increase exposure of products and services

  • Provide technical and administrative information and price quotes

  • Maintain awareness of market conditions and competitors' products and pricing

  • Maintain a strong desire to ensure our customers have a positive experience when working with Dell and ensure Dells brand increases

Essential Requirements

  • 2+ years of relevant sales/account management experience

  • Requires proven selling ability in previous job

  • Strong knowledge of computer hardware, software, and peripherals

  • Must be able to demonstrate a strong track record of building strong business relationships in successful outcomes, preferably in a sales environment

  • Seeking outgoing, problem-solving individuals who can demonstrate they are entirely self-motivated and capable of working independently with minimal direction

  • Must be able to work in a team environment and demonstrate strong leadership, presentation, and planning ability, as well as verbal and written communication skills

  • Demonstrate an ability to cope with a complex and changing environment while projecting a positive sales attitude

  • Effectively use software packages such as Microsoft Word, Excel, and PowerPoint

Desirable Requirements

  • A bachelor's degree or equivalent is preferred and/or 2+ years of relevant experience or equivalent combination of education and work experience

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re the kind of communicator who can make world-class technology even more irresistible, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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