Dell Advisor, Creative Operations Coordinator in Round Rock, Texas

Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Creative Operations Coordinator for our internal creative agency that supports the Brand & Experiential team in Round Rock, TX.

As a global business with game-changing products, there’s always scope for Dell to grow sales and expand market share. So, a highly skilled Marketing team is essential. Our team has real vision. They develop and implement strategic approaches to solutions and technology marketing that put our products and services at the forefront of our customers’ minds. Always ready to adjust strategies in response to market change and competition, the team works closely with sales, product partners and vendors. Crucially, their remit goes beyond the customer value proposition to making sure product development is informed by customer insights.

27Thirteen, the company’s internal agency named after Michael Dell’s dorm room – is hiring for a vital role that serves as the linchpin for championing and helping the organization achieve operational discipline. The right candidate has an eye for detail, is passionate about process, technology and of course loves working in a creative environment.


The Creative Operations Coordinator streamlines and brings structure to the way creative work is both produced and delivered for internal clients we support as an agency team. The right candidate appreciates how creative professionals work and understands the importance of balancing operational rigor within a creative team. Specific responsibilities include:

  • Media trafficking - Works closely with paid advertising media partners, brand representatives and creative team to upload and deliver campaign assets in the right format and process for market execution.

  • Project Management Tools and processes - Serves as the Brand team’s single point of contact for managing licenses and ongoing maintenance for the organization’s project management tool – Clarizen. Supports the Creative Director and Account Management team by pulling reports to measure progress, on-time delivery and opportunities for process and workflow improvement

  • Budget and vendor coordination – responsible for managing vendor relationships and assisting department supervisor with budgets

  • Ad Hoc operations projects – Leads short-term projects related to improving operations


  • Bachelor’s degree in marketing, communications, business, or a related discipline required

  • Detail-oriented with a high proficiency for quality control

  • Process-oriented

  • Finance experience / managing budgets

  • Stellar communications skills – able to collaborate effectively with all levels of an organization, including executives and clients

  • Tech savvy – not afraid to learn and roll-out new functionality/features associated with Clarizen project management tool

  • Experience working with creative professionals (writers, art directors, designers)

  • Self-starter who is proactive with identifying opportunities and solving problems

  • Agency experience and/or familiar with media trafficking processes

  • Experience managing a project management tool


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .