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Dell Global Messaging & Operations Program Manager, Executive Briefing Program in Round Rock, Texas

The Executive Briefing Center at Dell Technologies is where bespoke innovation comes to life. Our tailored, flawlessly executed briefings bring together customers, IT thought leaders and technologists. This is a multi-tiered marketing initiative with significant resources that explores solutions to complex business needs, challenges and plans. The Executive Briefing Center Program team creates compelling, unique messages and content that help Dell Technologies stand out in the global marketplace. It’s about strategizing and planning for maximum impact. And it’s about delivering game-changing briefings. What’s more, there’s a constant focus on making our world-class approach even better.

Join us to do the best work of your career and make a profound social impact as a Global Messaging & Operations Program Manager on our Global Messaging & Operations Team , in Hopkinton, Massachusetts, Round Rock, Texas or other remote US locations.

What you’ll achieve

As the Global Messaging & Operations Program Manager you will work at the intersection of our subject matter experts, customer evangelists, executives, and sales teams, as we continuously evolve the way in which we bring Dell’s story to customers. You will be responsible for independently leading a variety of projects, aligning to themes such as messaging strategy, content development, speaker enablement, change management, application/platform management and reporting. As such, we are seeking someone who is energetic, versatile, and well versed in program management.

You will:

  • Continuously identify, define, and implement evolutionary changes to the Executive Briefing Program's messaging strategy, based on opportunities for continuous improvement

  • Work collaboratively with message leaders from across Dell Technologies marketing organizations, in support of our 'Outcome-based Briefing' model

  • Drive operational excellence and change management through the Executive Briefing Program's "Consultant" a community

  • Drive synergy with critical Executive Briefing Program platforms, such as SFDC, VisitOps, PowerBI, SQL Server, Automation Anywhere and Adobe Experience Manager

  • Assist with key stakeholder relationships to communicate the Executive Briefing Program's impact, as well as incremental opportunities

  • Facilitate 'Platinum-level' customer briefings to support the Executive Briefing Program's premier customer engagement tier

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 5+ years of experience in a similar role; or Program Manager role

  • Highly adaptive and eager to take initiative

  • Able to manage multiple projects at once with a sense of urgency

  • Excellent communication, presentation and writing skills

  • Ability to work collaboratively and influence across multiple teams

  • Program or project management experience

  • Technical aptitude for learning new tools

Desirable Requirements

  • Bachelor’s Degree

  • Sales, Consulting, and/or marketing experience in High Tech is a plus

  • Mix of analytical and creative skills

  • Strong problem-solving and conflict resolution skills

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .