Dell Inside Product Specialist - Round Rock, Texas in Round Rock, Texas

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Product Specialist on our Product Specialist team in Round Rock.

At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Key Responsibilities

-Effectively balances short term and long term priorities

-Utilizes strategic probing to identify, evaluate, and recommend alternative technology solutions

-Trusted advisor to the account team(s) in providing clear understanding and awareness of the benefit of new products and services offered

-Understands and leverages solutions and can explain how solutions will benefit the overall business

-Effectively balances demands from multiple stakeholders

-Proactively identifies and manages opportunities in CRM to drive and deliver solutions and customer experience

Essential Requirements

-Demonstrates sales capability by building strategic selling skills, executing business plans to enhance customer and Dell success, and consistently achieving strong attainment results

-Developing ability to provide total solutions working across segments to achieve results

-Intermediate understanding of a number of different industries and how businesses operate

-Typically 2-4 years of relevant experience

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .