Dell IT Project Management Consultant - Round Rock, TX in Round Rock, Texas

Key Responsibilities

  • Lead cross-functional IT, Technology, Tools, and Offer design teams to develop and introduce products and solutions to our external customers with the right features, customer experience, quality, schedule, cost, continuity of supply, service capability and sales volumes/financials.

  • Lead the worldwide management and execution of cross-functional programs throughout the product/solution lifecycle using the Offer Lifecycle Process (OLP). PMI Methodology is the backbone of OLP

  • Drive all organizational PMO activities with regards to Governance, Standards, Process, PM Communities, and ELT alignment to standards, policies, and procedures.

  • Establish working relationships with and influences/persuades/presents at the Manager, Director, General Manager, Vice President, and Senior Vice President level.

  • Lead a core team through definition/requirements, planning, development, and launch.

  • Lead a sustaining core team to manage feature enhancements, quality, continuity of supply, etc.

  • Lead the execution of the Offer Lifecycle Process (OLP). Assisting in the integration of complex business factors to develop and implement long-term strategic LOB or market segment objectives is required.

  • Drive a core product design team to deliver a product(s), service(s), or solution(s) to external customers. Leads cross-functional, Worldwide core team(s), kicks off programs, establishes schedules and drives meetings.

  • Drive the core product/program/design team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, and Customer Specific Needs).

  • Manage multiple programs in parallel.

  • Develop Offer Life-cycle deliverable document(s), schedules timely executive review, and delivers phase reviews along with interim updates.

  • Track progress, reports status and makes necessary corrections to achieve program objectives.

  • Lead the cross functional team to define the product/solution definition and requirements.

  • Manage the creation, review and approval of the Phase Exit materials.

  • Work with core product design team and executive leadership to establish quality and customer experience goals for the program.

  • Manage major risks and issues through effective contingency planning and proper escalation.

  • Ensure core product design team members communicate post mortem findings to the appropriate departments.

  • Attach each phase exit document lessons learned. and review lessons learned for the next phase.

  • Manage and communicate program changes post Plan Exit using PCR’s to ensure cross functional/org alignment.

  • Analyze and report actual performance vs. Program goals.

  • Drive team to deliver quality results at, or better than, quality goals.

  • Interact, present, and influence all levels of the organization from IC to VP, across all CS Business Units, Functional Teams, and all organizations outside of CS as part of the E2E customer journey.

  • Works with senior leadership in setting strategy and deployment of the Operation roadmaps and business directions

  • Will need to maintain close relationships and interlocks with team peers who are responsible for IT Management and Program Management to ensure all aspects of IT, PMO, & Process Engineering are in alignment to Strategy, Transformation, Offer, and Program requirements.

Essential Requirements

  • Typically requires 12+ years of related experience with a Bachelor’s degree; or 8+ years with a Master’s degree; or 5+ years with a PhD; or equivalent experience

  • PMP certification.

  • Strong knowledge in Program Management methodologies and PMO Governance structure and standards.

  • Strong experience with delivery program deliverables involving IT, Development, Manufacturing, Tools & Applications, Process Engineering, Design, Solutions, and Business Improvement.

  • Strong Knowledge in IT Development Methodologies such as Agile, Lean, Waterfall, Pivotal, etc

  • Strong command skills to drive the implementation and execution of programs and initiatives

Desirable Requirements

  • Six Sigma certification

  • Strong relationship building skills and partnering skills

  • Demonstrated strong organizational and business decision-making skills.

  • Knowledge of Dell Services, specifically Configuration Services

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you would thrive in a combined hardware and software design function, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here