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Dell Lead Product Designer in Round Rock, Texas

Lead Product Designer

Knowing who we’re making products for and what our customers need is part of how we keep growing our business. That's why this team is so essential to the future of Dell Technologies. Join our Self Service Product Design team to advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs. Do the best work of your career and make a profound social impact as a Lead Product Designer.

What you’ll achieve

As a Lead Product Designer, you will be responsible for delivering customer and business outcomes by contributing to and leading customer research, product strategy, product design. You will work with the Dell Tech Strategy team to create best-in-class support experiences for consumer and enterprise customers.

You will:

  • Lead strategy and execution on large and small products by using effective design practices to drive quantifiable business outcomes

  • Actively plan and facilitate product strategy, experience mapping, research, design workshops, and user testing to act on behavioral evidence

  • Eloquently present objective rationale to partners for design decisions

  • Plan, prioritize, coordinate, and conduct field research, task analysis, information architecture design, interaction design, and usability testing

  • Produce user journey maps, service blueprints, personas, storyboards, design prototypes, as well as pixel-perfect designs

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Qualified candidates MUST include an online or PDF portfolio with their application for consideration

  • 12+ years of related experience in a professional role

  • An exemplar communicator with excellent facilitation, coordination, and organization skills, including presentations to stakeholders

  • Expertise across design research, UX, visual design, content strategy, and product strategy, and knowledge of how to combine them to create optimal experiences for real people

  • Demonstrated proficiency/experience in modern technology and software tools, including Sketch, InVision, Figma, and Adobe XD

Desirable Requirements

  • An inclusive design advocate who designs with empathy from a deep understanding of customer needs

  • Experience with creating and/or managing design systems

  • High-degree of comfort collaborating with developers, with the ability to propose solutions in real-time.

  • Experience planning, leading, and facilitating design thinking workshops, and design sprints

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself, and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI, and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policyhere (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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