Dell Managed Services Global Delivery Consultant - Remote opportunity; Round Rock, TX preferred in Round Rock, Texas
- Establish Dell Global Managed Services as a provider of industry leading transition services.
Manage and maintain Dell’s transition practices.
Align practices with Dell Delivery partners.
Support Dell sales teams in pursuit of Managed Services Business.
Develop complex operational metrics and reporting structure in support of transition services.
Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement during transition activities. Identifies opportunities for innovation within transition services.
Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the customer experience and relationships.
Oversee the largest and most complex transition services for Dell customers.
Responsible for assisting the sales organization in selling services.
Serves as an expert in transition best practices.
Maintains relationship with senior customer leadership.
Frequently manages programs for global and inter-regional customers.
Typically requires 15+ years of related experience with a Bachelor’s degree; or 12+ years with a Master’s degree; or 8+ years with a PhD; or equivalent experience
Expert organizing and planning skills to oversee the largest and most complex deliverables
Expert priority setting and delegation skills working with senior level team members
Expert problem solving, negotiation and organizational skills
Expert ability to oversee and guide large complex programs and consistently achieve or surpass customer service level targets
Demonstrated ability to develop and implement strategic initiatives
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you’re ready to both champion and challenge world-class services on a global stage, this is your opportunity to develop with Dell.
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