Dell Sales Internship (Summer 2019) in Round Rock, Texas
Using a combination of inside sales skills, customer service, and analytical thinking, this person will be accountable for delivering technical solutions, products, and/or services that address customer needs of varying complexity. Expected to leverage cross-functional resources and learn the full range of Dell Services offerings to achieve results, maintain customer relations, and close sales opportunities. This person will receive regular coaching and mentoring from experienced senior representatives and will be exposed to the inner workings of sales operations gaining insight on how customers’ needs drive Dell's sales process.
RESPONSIBILITES AND DUTIES
• Identify customer needs/requirements and recommend the appropriate products and solutions
• Drive inbound/outbound calls, emails and web interface to focus on maintaining and expanding business relationships with new and existing customers
• Interact regularly with sales team and/or customers
• Provide support to the field sales leader with all sales internal resources, in both strategy and executions
• Remain up to date on new product, technology, and services offered
• Proactively identifying significant ways to improve customer service
• Responsible for handling customer's inquiries
• Sell a defined set of products and services
• May own account sets and/or be called into accounts as opportunities are identified
Awareness of market conditions and competitors' brand
• General understanding of Dell EMC products
• Work effectively in a team environment
• Manage time and prioritize effectively; demonstrate an ability to cope with a complex and changing environment
• Results Driven
• Excellent verbal and written communication skills
• Demonstrate professionalism with peers, subordinates, superiors, and customers
Effective use of software packages - Microsoft Word, Excel, PowerPoint
PREFERRED • Some college course work and/or prior sales experience • Familiarity with salesforce.com
OUR PURPOSE We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through your work, passion and commitment to do the absolute best we can for our company, our customers and for each other.
WHY WORK FOR US Dell is primed to recruit the best and brightest candidates from across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.
Life at Dell means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.