Dell Senior Advisor, Product Management, IT in Round Rock, Texas
IT Product Management Senior Advisor
Join us as a IT Product Management Senior Advisor on our Federal Services Product Management team in Round Rock, Texas to do the best work of your career and make a profound social impact.
What you’ll achieve
Dell Federal IT Services Product team is looking to add a Salesforce.com Product manager to their team. Specifically, a PM with direct experience planning for and implementing Service cloud capabilities and enhancements. Your knowledge of SFDC service cloud will be integral in running this full-time role. Ideally you also have experience as a Scrum master because you’ll be interacting directly with engineering teams. As the Salesforce Product manager you will take on BSA or Business Systems Analyst type work in defining the scope of work and deciding on what order work should be completed.
Own and drive ‘Discovery and Framing’ (DNF) for the product
Define features against their OKR (Objective and Key Results) based on the discovery and framing
Build product backlog and drive prioritization
Work within balanced teams to provide any clarity on requirements
Drive daily standups and identify any roadblocks for their teams
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Minimum of 5 years’ experience as a Product Manager
Minimum of 5 years’ experience with Agile software development and working with Agile team
Experienced in Gherkin way of writing features and user stories; understanding of story point sizing and backlog grooming.
Minimum 5 years of experience in agile delivery methodology implementing Salesforce.com solutions (Sales Cloud, Service Cloud, Marketing Cloud, Einstein, and/or Quip)
Bachelor's degree from an accredited college or university;
Previous experience implementing Salesforce and FinancialForce knowledge and experience building business solutions in FinancialForce is highly desirable.
Excellent verbal/written communication, collaboration, analytical and presentation skills
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Application closing date: 30 June 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .