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Dell Senior Content Strategist - Dell Digital Design (100% Remote or Onsite) in Round Rock, Texas

Senior Content Strategist - Dell Digital Design

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility. Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 150,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Content Strategist on our Dell Digital Design team.

What You Will Love About This Job:

Our team is at the forefront of industry standards for digital design and we are an eclectic team made up of people with a diverse set of creative and educational disciplines. My team (Generative Content & Accessibility) specifically is less than one year old in a mature organization so great opportunity to join a growing team and help shape the future of our digital experiences for a Fortune 50 company.

We are a team of passionate technologists and innovators that will build and deliver a modern, global, cloud-based, omni-channel commerce platform delivered in an agile way.

You will get to be part of the Digital IT team looking to change the way we do business and deliver products in a faster more efficient way. You will feel like you’re working in a “start up” with the stability and knowledge of the best technology company in the world. If you are someone who thrives on the creative process, problem solving, and building innovative solutions, then Dell Digital is the environment for you.

As a content strategist on our transformation team, you will be applying your proven track record of helping conceive, define and execute user experiences across web and mobile products, and collaborating with other designers, developers, researchers, architects, and business stakeholders. You will draw upon your deep understanding of Human-Centered Design and how to deliver solutions that bring measurable results. You'll build upon your portfolio that shows you've worked on a range of challenging projects across all steps of the design process: research, prototyping and aesthetics.

Responsibilities:

The content strategist applies knowledge, skill, and experience to make diverse digital experiences meaningful and accessible to all stakeholders and end users. At Dell, typical daily work includes brand-sensitive design and redesign of website pages and user journeys, developing landing pages and microsites, crafting microcopy, producing SEO-oriented short- and long-form content, and more.

Our team focuses on digital experiences and content optimization to achieve our company’s and internal stakeholders’ business goals. We assure delivery of successful outcomes through testing, conduct an analysis of qualitative and quantitative research, and continuous iteration. We also collaborate with our partners to improve UX processes and to help them deeply engage with data-driven insights based on research, best practices, and competitive analysis.

As a champion for the digital user experience discipline, the content strategist uses every project to highlight the value of UX design generally and UX writing and content strategy specifically.

Desired Qualifications:

  • Undergraduate degree and 5+ years relevant experience

  • Interactive UX writing experience a plus

Experience to Include:

  • A combination of education and experience necessary to show diverse work samples that indicate the applicant understands communications and content strategy deeply enough to recommend how to achieve business goals for successful user experiences. Deliverables can vary and include, but are not limited to, project and content plans, task/gap analyses, content audits, content models, KPI/metrics criteria definition, SEO mapping and alignment, localization and translation, content mapping and outlines, customer research, narrative design and storytelling, journey mapping, client workshops and presentations, and support for prototype development and usability testing.

  • Experience collaborating in a digital product model: We discover, define, concept, design, develop, deliver, and iterate products that end users find relevant and actionable.

  • A solutions-oriented approach to sharing subject matter expertise, knowledge, research results, and best practices across teams and channels in real-world circumstances of both ambiguity and technological or creative constraints.

  • Strongly prefer experience with content management systems, the principles of design thinking, agile, and/or lean, and working across functions in a global, matrixed organization.

  • History of conducting, or partnering with third parties to conduct, qualitative and quantitative research and analyzing results to guide continuous improvements in digital user experiences and products.

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here. at https://jobs.dell.com/diversity-and-inclusion

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here at https://jobs.dell.com/equal-employment-opportunity-policy-statement .

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