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Dell Senior Manager, Business Operations in Round Rock, Texas

We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.

Join us to do the best work of your career and make a profound social impact as a Senior Manager, Business Operations in our Growth Marketing team in Round Rock, Texas and all remote locations in the U.S.

What you’ll achieve

As a Senior Manager, Business Operations, you will be responsible for managing the NA Business Intelligence team , delivering critical insights around account intelligence and the health of our customer base. You will work with our stakeholders across several organizations, including Field Marketing, Growth Marketing, Sales/Sales Ops, and the COCs.

You will:

  • Manage reporting, analytics and key insights around the NA account universe

  • Own and evolve key business metrics around buyer base, RAD, revenue concentration, etc.

  • Provide inputs into business reviews, planning cycles, and goal-setting processes

  • Manage key 3rd party data sources around competitive and market intelligence, including the vendor relationship, as well as utilization of the provided data

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Extensive experience with SQL / Greenplum

  • Familiarity with the B2B marketing and sales cycles

  • 5-10 years experience in a business analytics role, or 2-3 years experience as a people manager in an operational or analytical role

  • Experience with data visualization tools (i.e. Power BI) and methodologies

Desirable Requirements

  • Experience managing offshore resources

  • Familiarity with market and competitive intelligence data sources / vendors

  • Experience in B2B marketing or sales roles

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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