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Dell Software Senior Principal Engineer (Azul) Remote-US in Round Rock, Texas

Software Senior Principal Engineer (Azul) - US Remote

Dell Technologies’ Software Senior Principal Engineer is responsible for translating the client’s business requirements into specific systems, applications and/or process designs for custom technical solutions. You will design, develop and implement total systems solutions to the enterprise-wide technical requirements of customers. The task requires integrating hardware, processes, methodologies and software within the customer environment. You will participate with the customer in the strategic design process and translate business needs into technical systems solutions. In addition, you must balance the needs of sales and delivery to design a solution that meets or exceeds the requirements of service delivery.

Join us as a Software Senior Principal Engineer on our remote Service Delivery team in the United States to do the best work of your career and make a profound social impact, supporting one of Dell’s largest customers.

What you’ll achieve

As a Software Senior Principal Engineer , you will implement technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company’s or a third-party’s hardware/software products and/or processes and methodologies. You will integrate solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. In addition, you will be expected to identify additional product/services sales opportunities in the customer organization and assist the sales organization as a technical/industry subject matter expert.

You will:

  • Lead a technical team in developing solutions to complex business problems

  • Lead internal public cloud development operations (AWS, GCP, Azure) within an agile methodology

  • Manage internal API integrations related to CSF (Common Services Framework), Ecosystem Integration Broker (EIB), and Listener API Constructor (LAPIC)

  • Lead the design of multiple service areas or technologies within a broader services solution

  • Contribute to the sales pursuit strategy

  • Participate or lead in customer presentations at the senior leadership level or higher

  • Participate or lead in establishing operational plans and processes for the group

  • Lead research, discovery, planning and implementation efforts to improve business processes

  • Mentor less experienced team members

  • Provide expertise on the availability and viability of third-party components and services

  • Implement the information technology architecture and the total systems solutions to the enterprise-wide systems requirements of the customer

  • Review solution architecture projects, applications and infrastructure

  • Define standardized reference architectures for processes and technology

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Must be a US Person

  • Subject matter expertise in at least one service area or technology and proficiency in multiple service areas and technologies

  • Skills and experience in constructing complex service solutions in the IT services market

  • Experience with SAFe or similar agile methodologies

  • Advanced understanding of services-related processes and technologies

  • Thorough understanding of services P&L and cash flow development and business impact

  • In-depth knowledge of assessing operational risk on profitability and impacts to service delivery

  • Experience in assessing service delivery cost driver attributes of complex services

  • Complete understanding and ability to construct, tailor, and negotiate service contracts (e.g., SOW) for both customer engagement and partner provisioning

  • Experience with managing complex large-scale implementations in a leveraged environment

Desirable Requirements

  • 12+ years of related experience in a professional role with a Bachelor’s degree; or 8+ years with a Master’s degree; or 5+ years with a PhD; or equivalent experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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