Dell Solutions Architect - Manage Deployment in Round Rock, Texas

Solutions Architect - Services

Competitive Salary

Round Rock, TX

At Dell, we evolve people as well as technology. We have a passion for what is possible. So now is the time to join Dell Services as a Solutions Architect in Round Rock, TX .

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

  • Translates client business requirements into specific systems, applications and/or process designs for custom technical solutions.

  • Analyses customer requirements and designs class leading solutions.

  • Meets customer objectives and balances the needs of Sales and delivery Teams.

  • Leads the design of multiple service areas or technologies within a broader services solution.

  • Participates or leads in customer presentations at senior management level or higher.

  • Understands impact of emerging business trends and their implications for Dell and its customers.

Essential Requirements

  • Subject matter expert in at least one service area or technology and proficient in multiple service areas and technologies.

  • Skilled and experienced in constructing complex service solutions in the IT services market.

  • Advanced understanding of services related processes and technologies.

  • Thorough understanding of services P&L and cash flow development and business impact.

  • ·In-depth knowledge of assessing operational risk on profitability and impacts to service delivery.

  • Experience in assessing service delivery cost driver attributes of complex services. - Complete understanding and ability to construct, tailor, and negotiate service contracts (e.g. SOW) for both customer engagement and partner provisioning.

Desirable Requirements

  • Leads a team of solutions architects in the design of complex services solutions.

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .