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Dell Sr Advisor, Marketing Comms (17000OVT) in Round Rock, Texas

The user community manager is responsible the day-to-day oversight of the Dell Technologies Unified Workspace User Group program, assist with in-person community events and the creation and execution of marketing campaigns to grow user group members. He/she will support the development and execution of customer marketing programs and campaigns, contribute to planning large-scale customer events, and create innovative solutions to drive growth within the customer user communities.

Job Responsibilities

•Collaborate with key stakeholders to promote the user communities and grow membership year over year.

• Work with various internal stakeholders to create new content for online communities

• Research market and competitors to implement best practices to grow the user community.

• Develop customer marketing programs or campaigns to promote the user group program to new and existing customers, assist with planning customer user events.

• Deploy tactics to achieve goals with user group online communities through external channels to communicate with customers.

• Execute solid written skills to successfully build collateral, programs and other supporting materials.

Job Requirements

• Bachelor’s Degree

• 5+ years of relevant in Marketing, User communities, Communications or Public Relations

• Strong verbal and written communication skills

• Ability to collaborate well with others and sustain necessary relationships, internally and externally

• Ability to organize, prioritize, and focus on applicable tasks