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Dell Senior Sustaining Engineer,ObjectScale in Saint Petersburg, Russia

ISG-CEE team is looking for a hands-on, passionate, results-oriented, inventive software engineer to work in ISG-CEE team. Candidates should understand software development, have excellent debugging and troubleshooting skills, be able to deliver quick fixes for hot issues, have excellent communication skill, and be eager to improve product quality and reliability.

The ISG-CEE team supports Customer Support handling customer issues by performing troubleshooting, inspection, bug fixing and patch delivery. On one hand CEE team works closely with Development team on the hot fixes, potential improvements and helps to define serviceability areas to focus on. On other hand, it interacts with Release Engineering on improving build and release experience. The team also is responsible to design and develop internal troubleshooting tools as well as implements field driven engineering work.

Join us as a Senior Software Engineer on our Engineering team in Saint Petersburg to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Software Engineer, you will be responsible for troubleshooting infrastructure-level components of massively scalable cluster and working in a collaboration with unmatched subject matter experts in the field.

You will:

  • Troubleshoot customer issues, support Customer Support, deliver hot fixes

  • Participate in on-call rotations to support the product outside of business hours

  • Drive the software development process towards quality-centric methodologies

  • Design and build configurable and scalable tools to support software troubleshooting

  • Create and maintain troubleshooting documentation.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 4+ years of relevant experience, strong sense of responsibility and ownership

  • Understanding of distributed systems and large scale software architectures.

  • Mandatory Knowledge of web services/REST APIs/object storage service APIs.

  • Knowledge of scripting languages (Unix shell, Python).

  • Experience with Linux and containers (Docker, CRIO, etc.)/ Kubernetes knowledge (CKA/CKAD certification preferred).

Desirable Requirements

  • Google Kubernetes Engine (GKE) and/or Amazon Elastic Kubernetes Service (EKS) experience (preferred but not essential).

  • Networking knowledge/troubleshooting.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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