Dell Strategic IT Program Manager - Finance (Senior Manager) in San Francisco, California

Apply NowStrategic IT Program Manager - Finance (Senior Manager)at Pivotal Software

San Francisco, California

Pivotal’s StoryVIDEO

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.


You are strategic, curious, and passionate about problem solving and helping drive improvements across processes, systems, and people. You are able to see the big picture and also dive into the details when needed. You have an insatiable hunger to learn and are not intimidated by ambiguity and change. You are an independent thinker and feel comfortable wearing many different hats. You enjoy working collaboratively across finance, accounting, operations and IT teams and believe in shared success. You internalize learnings and forge deep, trusting relationships through mutual respect and kindness. You feel empowered to communicate your point of view and are able to steer groups towards decisions based on common objectives.


Pivotal’s Finance, Operations, IT and Real Estate teams partner across the organization to help us grow and scale. We collaborate to keep our business running smoothly and ensure we stay on track to meet (and exceed) our goals.

Your Day

Reporting to the Director of Program Management, you help your business partners to formulate the strategic roadmap required for the short, intermediate and long term needs of their businesses, with a view of the systems landscape and a perspective of how your work integrates with efforts across the company. You support facilitating progress on each program/project in partnership with our Finance business teams. You proactively think through issues and work independently with minimal guidance across multiple projects at the same time. You communicate program/project scope, status, readiness, and business issues and risks across organization and to management, including senior management and executives. You monitor business conditions and internal processes, and highlight improvement opportunities. You mentor individuals and provide feedback and work with them on their career development opportunities.

Required Skills / Experiences

  • 10+ years of broad exposure in finance or other support processes and strong program/project management skills

  • Deep understanding of quote of cash, record to report, accounting forecasting processes, and customer maintenance/mapping management

  • Broad perspective and knowledge base of industry solutions for financial and accounting processes

  • Expertise with building long-term strategic roadmaps and managing priorities across multiple stakeholders with focused KPIs

  • Proven experience developing and driving creative, scalable solutions to problems, complex and mundane

  • Ability to break down large problems into actionable steps and understand dependencies across workstreams

  • Demonstrated ability to facilitate collaborative decision-making

  • Adaptability to change, including learning new systems and processes

  • Experience working as a member of a distributed team. Ability to organize and coordinate with teams across multiple functions and geographic locations

  • Excellent verbal and written communication skills; ability to tailor your communication style for the audience

  • Ability to stay calm under pressure

  • Strong interest in coaching others

Desired Skills / Experiences

  • Experience in working in dynamic and rapidly scaling environments

  • Experience in a similar industry

  • Experience with vendor selection and management

  • Bonus points if you’ve worked in a Finance role and understand how a customer, vendor, and Finance team member thinks