Dell Principal Software Engineer in Santa Clara, California

Job Description

Principal Software Engineer

Location: Santa Clara, CA

Job ID: R78009

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a talented software engineer on our Data Protection Team Product Team!

Responsibilities:

-Provide end to end ownership of engineering escalated cases bringing a proactive approach to addressing field originated issues

-Collaborate with cross functional and cross geo teams to provide timely resolution to customers

-Conduct root cause analysis of customer reported issues and provide workarounds

-Develop high quality code fixes to address field originated product defects

-Develop product feature enhancements

-Work closely with sustaining engineering to deliver hotfixes

-Influence product quality improvements by providing inputs on field originated issues

-Develop innovative tools to improve automation in troubleshooting customer reported issues

-Engage with key customer account teams to proactively address customer concerns on the product

Essential SKILLS

Experience in system programming, memory management, multi-core, distributed programming, synchronization, data structures and algorithms

Experience with low level firmware and embedded systems

Experience in Linux systems programming

Ability to work with minimal supervision and efficiently handle multiple projects with shifting priorities in a fast-paced environment

Ability to learn quickly and move the project forward, driven and has a passion for technology

Desirable Requirements

Experience in designing scalable, high performance products and knowledge of file systems and storage

Linux diagnostic and troubleshooting skills

Techniques to scale algorithms without loss of performance

Experience in Python programming

Education and Experience Level:

Typically requires a BS plus 8+ years related experience or MS with 5+ years or PhD with 3+ years or equivalent experience

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to develop cutting-edge software for a changing world, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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