Dell Senior Analyst, Sales Operations in Santa Fe, Mexico

Proactively identifies and solves customer business problems by providing subject matter expertise and by using higher complexity product and services lines to create solutions Manages a territory or group of accounts to ensure opportunities are identified and closed Attains volume objectives Refers leads beyond the scope of this job to other sellers within the organization Usually assigned an overlay or shared quota Deployed against qualified opportunities Customarily and regularly engaged at customer/client facilities and delivers high impact presentations leveraging strong technical skills Understands and communicates technology roadmaps and vision and associated technical advantages of the proposed solution Recommends product and service configurations to assist with overall system design and integration RESPONSIBILITIES At this level, supports moderately complex or highly complex opportunities Gains access and manages relationships with technical personnel and decision makers Demonstrates the value of a product and/or service technology to impact customer operational issues Provides insight and subject matter expertise to customers concerning applicability of complex specific products and service technologies Identifies operational strengths and challenges within the customer’s environment Analyzes and applies industry, competitor and market knowledge to positive value of Dell solution Understands the channel’s role in contributing to the value of the Dell solution Consults with other product specialists, leaders, or cross-functional technical groups to ensure consistent application of solutions Intermediate level professional, with complete understanding of our product and services portfolio Occasional coaching/mentoring required