Dell Inside Product Specialist (TSR) for Enterprise in Seoul, South Korea

Inside Product Specialist (TSR) for Enterprise

Seoul, Korea

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a TSR on our Enterprise GCN team in Seoul, Korea.

At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Key Responsibilities

  • Provides product or BU specific expertise.

  • May own account sets and/ or be called into accounts as opportunities are identified.

  • Acts as a technical resource to support the sales organization to meet and/or exceed their objectives.

  • Identifies customer needs/ requirements, and recommends the appropriate products and solutions.

  • Provides pre-sales technical support during the sales process.

  • Remains up-to-date on new product, technology, and services offerings.

  • Stays current on industry and vertical solutions as well. Assists in the on-going technical education and development of the broader team

  • Promotes and positions key strategic product and service offerings.

  • Provides direction and guidance/mentor to team members and coaches others in closing the most complex deals.

  • Fully adept in products and services.

Essential Requirements

  • Advanced level specialized sales representative, influencing how others engage and interact across the segment.

  • Advanced understanding of subject matter.

  • Organizes senior internal/external resources in response to, and in anticipation of customer needs.

  • Maintains relationships at executive leadership and departmental levels to lead to new business opportunities.

  • Utilizes strategic probing to identify, evaluate, and recommend highly complex alternative technology solutions.

  • Understands and leverages solutions and can explain how complex multi-faceted solutions will benefit the overall business.

  • Effectively balances demands from multiple stakeholders, coordinating team where appropriate to ensure timely delivery.

  • Identifies and engages senior cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.

Closing date: Aug 15, 2018

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