Dell GSAP Associate Consultant in Shanghai, China

GSAP Associate Consultant

At Dell, we are committed to bringing innovation to people everywhere and organizations of all shapes and sizes so they can transform and thrive in the digital economy.

As an Associate Consultant within Dell EMC, you will be part of the Dell EMC Consulting team to provide Transformation Services to customers.

GSAP is a holistic development program, which will allow you to jump start your career here at Dell. As an Associate Consultant (AC), you will have the opportunity to develop your skills and career in a variety of methods; the first of which will be a multi-week intensive training program, otherwise known as “Boot Camp”. The Associate Consultant Boot Camp includes technical, professional and role-based training. You will be immersed in Dell’s Culture, have the opportunity to practice and receive development feedback along the way. After Boot Camp, you will transition to your consulting team and begin working in your full-time role directly impacting Dell EMC’s business and customer experience.

You will also be responsible for the following:

The projects you work on may include analyzing requirements, implementation, customization, integration and documentation for the customer. You will work closely with Consultants/Sr. Consultants, Project Managers, other Consulting personnel and the customer to ensure a smooth implementation and transition from start-up to integration/production mode. Your key responsibility will be to assist senior staff with the successful execution of all consulting engagements including the evaluation of customers’ strategic business issues, requirement identification, and business case justifications. At the start you would be expected to be able to receive, organize, structure and extract trends from data. Ultimately, you will be expected to work with more independence and meet the expectations of the job overview.

Principal Duties and Responsibilities

  • Analyze requirements and assist in requirements implementation

  • Analyze subset of overall project requirements by providing documentation and tracking

  • Work in conjunction with Dell EMC Consulting colleagues, ensures effective resolution of technical issues encountered during implementation

  • May train customer personnel on less complex Dell EMC solutions

  • Support and report to Senior Consultant and/or Project Manager for project related items

  • Keep project managers informed of activities, alert on any issues promptly and seek assistance when required

  • Prepare, maintain, and submit activity/progress reports and time recording/mgmt reports in accordance with published procedures

  • Serve as primary initial author of deliverables; may own master deliverable documents with input from senior team members

  • May participate as junior technical resource in pre-sales qualification and delivery of technical design, strategies and plans

  • May assist in proposal creation

  • Communicate visible sales leads or opportunities to engagement manager

  • Provide feedback on methodology and best practice collateral to competency lead

  • Understand and deliver projects as per practice approved delivery methodology

  • Primarily deliver work as a remote member of an onsite team, potential to travel on site or to other Dell EMC locations may be necessary

  • May be required to work extended hours or weekends (or “professional days”) during peak project times or as deliverable deadlines approach

  • Gain proficiency in project development and delivery

  • Ability to analyze and break problems down logically and independently to formulate several solutions options

  • Ability to flag risk, issues and dependencies

  • Create correct documentation

  • Basic understanding of major industry & technical trends and impacts

  • Gain proficiency in Dell EMC Consulting methodology and approach

  • Performs according to established safety standards. Reports unsafe situations and recommends improvements

What you can learn:

  • How one of the world’s largest technology companies serves its customers through timely communication and best in class service

  • How to be a productive team member on a virtual, globally dispersed team that is leading and influencing all aspects of our candidate experience and employment brand worldwide

  • How to lead through influence

You are our candidate if:

  • You have a Bachelor’s Degree in a technical or business-related discipline and up to two years of relevant work experience.

  • You are proficient in the use of MS Office suite, inclusive of Project, Access and Visio.

  • You understand the importance of a strong sense of urgency.

  • You are an organized multi-tasker and love working with others and solving problems.

  • You have strong analytical skills, excellent verbal and written communication skills and an aptitude for understanding objectives and asking good questions during direction phase.

  • You also work well in a team or independently and you have a strong technical aptitude.

  • You are passionate about working with customers and assisting them.

  • Innovation is intriguing to you and you do all things with high integrity.

  • You like to have fun and approach your work with passion and enthusiasm.

  • You understand the importance of doing things for the greater good and you are inclusive and approachable to those around you.