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Dell Principal Supplier Process Engineer in Shanghai, China

Principal Supplier Process Engineer

When you're creating technology that drives human progress, everything needs to be spot on. Our Supplier Process Engineering team works with our suppliers to enable them to produce materials and components of the highest quality. Working closely with our product developers, we select and monitor vendors and suppliers who can meet our high engineering and quality standards. In addition, we perform regular auditing and undertake design and development engineering assignments to develop new products or update existing products. We’re also experts in establishing systems and procedures to enhance overall quality.

Join us to do the best work of your career and make a profound social impact as a Principal Supplier Process Engineer on our Principal Supplier Process team in Shanghai .

What you’ll achieve

As a Principal Supplier Process Engineer , you will lead in Core Team (Program Team) as a quality representative identify and implement action resolve Customer Experience issues, reduce dispatch rates and better customer experience. You will work with cross-functional team to support the close loop corrective action process relative to portable / desktop computers.Drive improvements in dispatch rates and warranty cost through product and process quality improvements.

You will:

  • Drive quality improvements by eliminating sources of defects in the design, supplier, new product introduction, drive cross-functional quality improvements focused on robust design, superior supplier quality management and enhanced diagnostic capability.

  • Utilize product and process lessons learned to drive preventative actions and improvement plans.

  • Drive cross functional WW initiatives to drive overall warranty cost reduction and customer improvement using Business Project Improvement principles.

  • Strong problem solving skills using analytical and data-driven approach; Strong initiative and ability to work in a self-directed environment

  • Ability to communicate clearly through oral and written communications; Ability to present clear and concise information to team, internal and external customers; Ability to lead extended teams and meet deadlines. Strong skills in Dell competencies.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Working experience in factory (5-7 years) and have project quality management experience is preferred.

  • MS/BS of ME or EE, Familiar with quality tools such as DFMEA, SPC and CLCA etc.

  • Project management skill. Strong communication skill.

  • PC or PC peripheral, system operational knowledge.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 31 Mar 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .