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Dell Analyst Executive Briefing Program in Singapore, Singapore

Briefing Coordinator - Executive Briefing Program

Assessing market trends, quantifying opportunities and developing marketing programs, Field Marketing at Dell Technologies is at the forefront of customer engagement. Responsible for a specific location, department or product, our teams drive marcom strategy – from making budget recommendations to defining roadmaps and informing content themes. Interacting directly with customers and utilizing third-party customer data, they provide Dell’s product marketing and messaging team with game-changing feedback. At the highest level, they develop and drive marketing policies and activities, from market research through brand management and product development to pricing.

Join us as a Briefing Coordinator as part of our Executive Briefing Program team in Singapore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Briefing Coordinator for the Executive Briefing Program, you will be part of a world-class team that delivers the ultimate briefing experience to our Customers and Partners. You will be responsible for supporting customer and partner engagements, curate exceptional experience that leads to better relationships and successes. If you thrive in a dynamic and multi-priority environment, this is the opportunity for you!

You will:

  • Serve as EBP and Dell Representative making the first impression to all visitors upon entry into the Executive Briefing Center. Provide concierge-style support to all guest as they arrive by welcoming them to the EBC with a professional presence and demeanor, exhibiting a best-in-class customer service.

  • Manage end to end arrangements of the Executive Briefing Engagement.

  • Serve as the main point of contact for Customers, Sales Teams, Partners, Executives and Discussion Leaders for any “day-of” needs or changes to Executive Briefings in progress.

  • Build and maintain relationships with Vendors and Stakeholders of the EBP. Maintain professional environment of EBC with the support of Facilities.

  • Handle all general administrative support at the front desk of the EBC.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Ability to multi-task, set priorities and manage a myriad of details in a time sensitive setting.

  • Ability to work well under pressure in a fast-paced, customer-centric, interrupt-driven environment.

  • Demonstrates level of professionalism and diplomacy when interacting at all levels across the company.

  • Must be a team player, adaptable to change, and willing to support the wider team while also able to work independently.

  • Interpersonal skills, communication skills, problem solving skills and demonstrated success with taking initiative.

Desirable Requirements

  • Proficient with MS Office applications

  • Experience with Salesforce.com (SFDC) beneficial

  • 1-2 years of Customer Service, Hospitality, Event Planning, Sales, Marketing or related field

  • Flexibility to occasionally work outside of normal business hours

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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