Dell Senior Storage Engineer in Singapore, Singapore
Senior Storage Engineer
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Storage Engineer on our Delivery Specialist team in Singapore.
Our Delivery Specialists are integral to getting things done for customers. When Dell is contracted to deliver services, anywhere around the world, Delivery Specialists make sure our innovative technical solutions meet specifications. They also plan, direct and coordinate the full range of organizational and technical activities required to deliver on our promises. Getting this right involves building up in-depth knowledge of clients’ priorities, challenges and initiatives as a trusted advisor. This also enables our team to identify potential sales opportunities. Together with colleagues in sales and Global SMEs, they develop strategic plans for account growth.
PRINCIPAL DUTIES AND RESPONSIBILITIES
•Provides proactive recommendations to the customer for improving their use of DELL EMC storage solutions to help maximize their satisfaction with DELL EMC. Actively contributes to the configuration, layout and performance tuning of DELL EMC products.
•Technical knowledge on various DELL EMC Storage products
•Good understanding on IT Operations, ITIL Processes, Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure.
•Experience in managing storage migration technology.
•Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration, as required. Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.
•Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by DELL EMC best practice documentation.
•Installs DELL EMC software products in a Mainframe and/or Open Systems hardware environment. Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.
•Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations.
•Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with DELL EMC colleagues to ensure effective resolution of technical issues encountered during implementations.
•Stays current on technical specifications and hardware requirements of DELL EMC software products, including new and soon to be released products.
•Represents DELL EMC in a professional manner to customers, DELL EMC Partners and other DEL EMC personnel at all times. May be required to support and train both customers and less experienced co-workers.
•DELL MC Proven Professional Certification desired.
•5-8 Years’ Experience.
•Level 2 or Level 3 System Administration in Unix flavors such as Solaris or HPUX or AIX or Linux Redhat.
•Preference to have worked on Windows Server Environment aswll.
•Data Migration skill set using host based utilities such as LVM Mirroring, VxVM Mirroring and etc.
•Knowledge in SAN/EMC Products is advantageous.
•Knowledge in VMWare/Virtualization added Advantageous.
•Strong Technical Aptitude
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you’re ready to become a trusted advisor to clients and drive the delivery of tech solutions to meet their needs, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .