Dell Associate Inside Sales Representative in St Leonards, Australia

Dell EMC is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

The sales associate assists the sales team by creating and following up on marketing generated leads that contribute to bringing in new business and generating revenue for the business.

Responsibilities:

  • Responsible for follow up and management of leads generated from marketing campaigns.

  • Responsible for end to end leads management, tracking and reporting in Salesforce.com at http://salesforce.com/

  • Work closely with Marketing Manager to prepare leads submission report for upload into Marketing resource management system (Aprimo) and lead and opportunity management system ( Salesforce.com at http://salesforce.com/ )

  • Contact businesses or individuals by telephone in order to qualify leads and identify opportunities and support events with marketing when required.

  • Explain DellEMC products and services and answer questions from prospects

  • Record names, contact details, solution interests, activities and notes related to leads contacted in Salesforce.com at http://salesforce.com/

  • Work closely with sales and channels to track progress and ensure leads and opportunities are followed through to bookings or closure

  • Responsible for working with Third-party telemarketing agency

  • Social execution and engagement

Requirements:

  • Bachelor Degree with 1-2 years of relevant customer service/ sales experience

  • Strong interest in leads management, measurement and tracking of marketing activities

  • Effective in marketing operational efficiency and process oriented

  • Interest in understanding DellEMC’s overall business and marketing’s contribution to sales growth

  • Attention to details with strong time management and fluent communication skills

  • Proactive, self-starter and a team player & effective stakeholders management

  • Knowledge of Microsoft Office skills and experience working with CRM systems, preferably Salesforce.com at http://salesforce.com/

  • Knowledge of APRIMO & social media platforms will be a bonus

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.