Dell Services Global Account Manager in Sydney, Australia

The Services Global Account Manager within DellEMC’s Support and Deployment Services group is a Services Sales role responsible for growing DellEMC’s Services portfolio on specific sets of assigned global accounts, working closely with other members of the Dell sales team. This role is a strategic, high impact individual contributor role and should be viewed as the global Services Sales leader within their accounts.

Responsibilities Include:

  • Sales focused position with responsibility for driving large, strategic, global services opportunities with Fortune 100 customers

  • Understands the various ways an opportunity may be delivered and can anticipate what will work best for a given client. By combining technical expertise with business acumen, they provide vital, detailed information about how a Dell solution can deliver business value to Dell clients.

  • Lead multi-functional teams to create complex solutions for customers which incorporate hardware, software, services, and financing elements

  • Work closely with Dell’s Services Solutioning and Proposals organizations to translate customer needs into customer facing Statements of Work and Proposals.

  • Ensure proper governance is followed to ensure customer satisfaction and risk mitigation.

  • 8+ years previous Services sales experience.

  • Strong knowledge of Client and Enterprise Services with particular emphasis on Managed Services in both End User Technology and Infrastructure spaces.

  • Expert strategic and organizational agility skills.

  • Advanced ability to understand a client’s business, technology and process needs, and translate that understanding into actionable, industry-leading services solutions.

  • Expert working-level knowledge of the processes, technologies, and people components of services solutions.

  • Expert verbal and written communications skills.

  • Proven ability to drive results through others.

  • 8+ years previous Services sales experience.

  • Strong knowledge of Client and Enterprise Services with particular emphasis on Managed Services in both End User Technology and Infrastructure spaces.

  • Expert strategic and organizational agility skills.

  • Advanced ability to understand a client’s business, technology and process needs, and translate that understanding into actionable, industry-leading services solutions.

  • Expert working-level knowledge of the processes, technologies, and people components of services solutions.

  • Expert verbal and written communications skills.

  • Proven ability to drive results through others.