Dell Global Server & Infrastructure Systems Quality Engineering Director in Taipei, Taiwan
Global Server Quality Engineering Director
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Global Quality Engineering Director on our Server Quality team in Taipei, Taiwan .
Quality is everything at Dell. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.
Responsible for team representing the Voice of the Customer (VOC) into the program Core Teams using quality assurance protocols/methodologies to leverage data, feedback/insights, etc to drive designs, discussions, and decisions.
Team that performs data analysis and identify trends in product performance in the field and lead issue resolution to corrective actions (CLCA) and continual product/process improvement
Establish relationship with Suppliers/ODM to partner on quality assurance through product lifecycle (RFQ, Captures, RMA, etc)
Ensure compliance to in-house and external specifications and standards (Behavioral Specs, ISO, etc)
Advanced understanding of technologies used in disciplines managed (Rack, Tower, Modular Servers and sub-systems such as Storage, Comms, Power, Systems Management, etc.)
Advanced understanding of end-to-end development model including marketing, engineering, manufacturing (for hardware) and procurement processes
Understanding of six sigma and BPI processes and tools statistics and forecasting methodologies
Proven track record of executive presence and influence
At least 5-10 years of global people management and inspirational leadership experience
Customer experience and interaction skills
Typically 15+ years of relevant experience or equivalent combination of education and work experience
Typically requires 7+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience)
Strong English Communication (verbal and written)
Ability to build professional network across global design centers at executive levels
Experience with customer facing teams like sales and support
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you can enhance our technical quality assurance protocols and methods, this is your opportunity to develop with Dell.
Closing date: NA
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .