Dell Global Server & Infrastructure Systems Quality Engineering Director in Taipei, Taiwan

Global Server Quality Engineering Director

Competitive salary

Taipei, Taiwan

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Global Quality Engineering Director on our Server Quality team in Taipei, Taiwan .

Quality is everything at Dell. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.

Key Responsibilities

  • Responsible for team representing the Voice of the Customer (VOC) into the program Core Teams using quality assurance protocols/methodologies to leverage data, feedback/insights, etc to drive designs, discussions, and decisions.

  • Team that performs data analysis and identify trends in product performance in the field and lead issue resolution to corrective actions (CLCA) and continual product/process improvement

  • Establish relationship with Suppliers/ODM to partner on quality assurance through product lifecycle (RFQ, Captures, RMA, etc)

  • Ensure compliance to in-house and external specifications and standards (Behavioral Specs, ISO, etc)

Essential Requirements

  • Advanced understanding of technologies used in disciplines managed (Rack, Tower, Modular Servers and sub-systems such as Storage, Comms, Power, Systems Management, etc.)

  • Advanced understanding of end-to-end development model including marketing, engineering, manufacturing (for hardware) and procurement processes

  • Understanding of six sigma and BPI processes and tools statistics and forecasting methodologies

  • Proven track record of executive presence and influence

  • At least 5-10 years of global people management and inspirational leadership experience

  • Customer experience and interaction skills

  • Typically 15+ years of relevant experience or equivalent combination of education and work experience

  • Typically requires 7+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience)

Desirable Requirements

  • Strong English Communication (verbal and written)

  • Ability to build professional network across global design centers at executive levels

  • Experience with customer facing teams like sales and support

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can enhance our technical quality assurance protocols and methods, this is your opportunity to develop with Dell.

Closing date: NA

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