Dell Quality Senior Principle Engineer in Taipei, Taiwan
Quality Senior Principle Engineer - Servers
Dell Taiwan Office
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Quality Engineer on our Server Quality team in Taiwan .
Quality is everything at Dell. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.
Responsible for representing the Voice of the Customer (VOC) into the program Core Teams using quality assurance protocols/methodologies to leverage data, feedback/insights, etc to drive designs, discussions, and decisions.
Perform data analysis and identify trends in product performance in the field and lead issue resolution to corrective actions (CLCA) and continual product/process improvement
Establish relationship with Suppliers/ODM to partner on quality assurance through product lifecycle (RFQ, Captures, RMA, etc)
Ensure compliance to in-house and external specifications and standards (Behavioral Specs, ISO, etc) .
Typically requires 12+ years of related experience in a professional role with aBachelor’s degree; or 8+ years with a Master’s degree; or 5+ years with aPhD; or equivalent experience
Data analytics experience/skill set
HW and/or SW knowledge, preferably enterprise products (servers, storage, networking, etc) although client (notebooks, AIO, desktops, workstations, etc) acceptable.
Strong written and verbal communication skills (English)
Customer First Mindset
Global Team Collaboration Experience