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Dell National Client Technologist - Cloud Client Workspace & Endpoints in Tennessee

National Client Technologist - Dell Cloud Client Workspaces & Endpoint Devices (Wyse/Thin Client)

Our Client Technologists play an essential role in the development and solutioning of technologies that drive human progress. Using our in-depth product knowledge, we provide pre-sales technical expertise for the development and implementation of complex products, applications and solutions. We are relied upon to deliver sales presentations and product demonstrations to sales staff and customers and provide technical input into bid proposals. We also assess the potential of products to meet customer needs.

Join us as a National Client Technologist - Dell Cloud Client Workspaces & Endpoints on our Client Product Technologist team in North America to do the best work of your career and make a profound social impact.

What you’ll achieve

As a National Client Technologist covering the Dell Cloud Client Workspace & Endpoint portfolio, you will provide presales technical and industry expertise for the development and sale of this portfolio of products and ecosystem items. This may include providing technical input into bid proposals, projects and technical documents within the sales process. You will have the opportunity to leverage your industry experience and in-depth knowledge of the thin client market (including competitive insights) to help our sales teams win Dell Clund Client Workspace solution opportunities, resulting in Dell thin client market share growth and leadership. You will partner with our Dell sales, client technologists, and product development teams to present and position the relevant Dell Cloud Client Workspace solutions, helping to solve our customers' business challenges by positioning the right technology solutions for their workloads. These conversations will include everything from current industry and technology trends to competitive insights to the impacts of the current digital workforce transformation. Your expertise is critical in helping our customers better understand our Dell thin client solutions, while resolving technical objections and sharing Dell's vision for the future are key deliverables that result in a win-win for both the customer and Dell.

Additionally, through our interactions with customers and sales teams, the National Client Technologist for Cloud Client Workspaces will work collaboratively with the client technologist team to gain valuable insights into current and future customer needs. With these insights gained, you will work proactively with the Dell Cloud Client Workspace product development (PG) teams, sharing these insights and collaborating on ideas to influence future product offerings that meet/exceed the needs of our customers.

You will:

• Present technology-related materials to external customers and help with technical aspects of featured products

• Provide subject matter expertise to sales teams along with fellow client technologists

• Act as both technical and business expert to drive relevant training and related sales enablement activities.

Keys to success will include:

  • Building/maintaining cross-organizational relationships with key stakeholder teams (Sales, Product Development, Product/Field Marketing)

  • Sales enablement through sharing (force multiplier) of this subject matter expertise with your sales and technologist counterparts

  • Maintaining subject matter expertise and overall industry knowledge within the Thin Client business

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 5 to 7 years of related experiences in using, selling, positioning, procuring, or developing thin client products + ecosystem.

  • Deep subject matter expertise, industry knowledge, and understanding of market trends in the Cloud Client Workspace/Thin Client industry, as evidenced in the following traits:

  • Customer Acumen - ability to effectively communicate (listen & present) with customers at various levels (c-suite, procurement, individual business unit leadership, etc.) on their technology needs

  • Technical Acumen - understanding of current technology trends affecting customers' client solutions needs and ability to apply the correct Dell solutions to solve the customers' IT needs

  • Sales Acumen - ongoing partnership with your sales counterparts, enabling them to position the correct solutions through product training, competitive insights, and overall product positioning.

Desirable Requirements

  • 7+ years IT industry experience (IT Procurement, IT Vendor Management, Product Development)

  • Undergraduate degree required - IT experience considered in lieu of degree

  • Sales experience preferred

  • Strong level of Dell solutions and technical knowledge

  • Experience working with sales and external customers in different geographies

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 160,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 08 October 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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