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Dell Academy Fulfillment Senior Manager in Texas

Sr. Manager, P&O Academy Fulfillment

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here. (


This position leads the “Product & Operations Academy Fulfillment” team, which is responsible for the operational fulfillment of all Academy trainings delivered to 30,000 team members globally. This role manages multiple supporting operational functions as well as strategic initiatives.

This role will lead a global organization of more than 30 individuals, including training coordinators, sourcing managers, internal instructors, and program managers. The ideal candidate has strong business acumen, global leadership experience, communication and influencing skills, and executive stakeholder management. This leader will demonstrate operational excellence, a spirit of collaboration, and an unwavering focus on extraordinary customer experience in everything they do. As a global leader, this candidate will demonstrate inspirational and inclusive leadership with a diverse team.


Lead a global organization ensuring the delivery of instructor-led and online classes to help Dell team members thrive and grow

Take the lead to identify new suppliers, negotiate contracts and managing supplier relationships to ensure our learners have the best quality learning experience at the right price,

Have a maniacal focus on course quality (internally taught, supplier taught, and on-demand), learner experience, cost effectiveness, and supplier relationships

Collaborate closely with our Academy strategy team to link learner demand to course delivery in a way that minimizes friction for your team and learners

Manage a project office focused on innovation and continuous improvement

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

7 years of experience in people management with global leadership experience

Demonstrated ability to influence colleagues, executives and other organizations to achieve the best outcomes

Demonstrated commitment to excellence in all areas, from customer experience to running day to day operations

Minimum of 7 years managing programs of varying complexity

Experience delivering training or facilitation with highly positive feedback


Industry-recognized project management certification

Experience in learning and development

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 03 September 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .