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Dell Digital Transformation/Automation Project/Program Manager in Texas

Digital Transformation Project/Program Manager

Remote US

Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively. We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.

Join us as a Senior Program/Project Manager to do the best work of your career. You will drive the strategy to modernize GPEFS, you will scope & lead automation projects, and you will deliver digital transformation solutions.

What you’ll achieve

This unique opportunity is for an experienced professional to join an influential and fast-moving team leading Digital Transformation projects. As part of the Global Support and Optimization team, you will ensure IT and Automation projects run seamlessly from start to finish. You will manage business requirements, collaborate with IT and Automation teams to transform and modernize processes, ensure on-time delivery of capabilities, and support change management efforts across stakeholder groups. The work includes decisions on complex design and the ability to communicate technical concepts to stakeholders and partners across Global Partner, Education and Fulfillment Services (GPEFS).

You will:

Posses a strong analytical and consultative mindset, experience in working with stakeholders from business and technical backgrounds, the ability to thrive in a dynamic environment and a passion for positive customer outcomes. They will identify future opportunities and use an analytical and strategic approach to assess solutions. You will execute projects to delivery high value outcomes within the project constraints. Must be passionate about customer experience and know how to quantify modernization efforts. You must also demonstrate business acumen by working across business units and functions to drive success. You will be accountable for end to end outcomes at a global scale.

  • Clearly analyze business scenarios, process gaps and document detailed end to end business requirements across all stakeholders and partner closely with IT/automation/hyper-automation teams to deliver tool capabilities on time and to meet business acceptance criteria

  • Lead and support UAT test planning across all business units including test case identification, scenarios and scripts planning

  • Align with IT/automation/hyper-automation on enterprise architecture and ensure alignment to global processes and build program delivery plans based on analytics, business domain inputs, and executive guidance

  • Manage cross-functional delivery PMO overseeing both IT/automation activities and business readiness and Champion global process simplification and standardization

  • Conduct periodic stakeholder reviews to ensure buy-in for the effort and continued alignment across teams.

  • Be proficient and creative at framing, breaking down complex, future business or technology opportunities into key components to recommend approaches to automate.

  • Identify, scope and drive critical initiatives often partnering with cross-functional teams by quickly understanding context, fact-base and developing an outcome-based plan.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Team management and/or large scale cross functional leadership with demonstrated results

  • Demonstrated results in defining, planning, and implementing business/process transformation and/or modernization that have delivered measurable results

  • Experienced in business process improvement, identifying and documenting work as it’s delivered today and using recommendations and client input to create an ideal future state

  • Strong core consulting skills - demonstrated track record of quality delivery, project and program management, interpersonal and client relationship skills, fully proficient in Microsoft Office, particularly PowerPoint, Word, and Excel. Teams

  • Problem solver adept at utilizing analytical skills and forming insights into effective stories for buy-in and alignment

  • Experience and/or expertise in at least 3 Functional business areas which could include Finance, Engineering, Supply Chain, Services, and/or Information Technology

Desirable Requirements

  • Experienced in Scaled Agile/Scrum/Product based methodology, IT program lifecycles, Organizational change mgmt

  • Process digitization and mining experience through technologies like Mimica, Celonis, Aris, ForterssIQ or equivalent

  • Experience implementing automation and hyper-automation solutions

  • 12+ years of experience and bachelors degree

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .