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Dell Product Design Advisor (100% Remote) in Texas

Product Design, Advisor

Dell Technologies is building a returns and crediting experience to serve our customers worldwide. Our customers expect intuitive experiences, and we are looking to simplify our approach to delight them with ease of use and a process that just works. This requires bringing together various processes and systems across the company to create the seamless experience, and we are looking for talented individuals who are not afraid to ask why and advocate on our customers’ behalf. We are forming a global team with an end-to-end mandate and look forward to working with people who share in our passion to create technologies that drive human progress.

Join us as a Product Designer on our Information Technology team 100% Remote or onsite in the United States to do the best work of your career by returning delight, improving our customers' lives and building trust when it matters!

What you’ll achieve

As a Product Designer, you will partner with product managers, business partners and software engineers to create experiences connecting people to technologies that transform the way we work, and customers experience our services. The role is multi-disciplinary, delivering value by understanding and empathizing with people to help cross-functional teams solve customer and process problems. As a member of the team, you will provide guidance on user center design to create world-class digital products and services.

You will:

  • Leading discovery, conception and execution of global design solutions using lean approaches

  • Representing User Centered Design subject matter expertise within a cross-functional team

  • Present your ideas to design and business stakeholders and adapt to feedback.

  • Interactive design projects that meet both user and business objectives, while maintaining and supporting brand standards.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 3+ years Software Product Design or similar experience, shipping products to users

  • Highly competent in all areas of Product Design, from user research, experience, interaction, and visual design

  • Strong proficiency with Figma, Sketch, Adobe Creative Suite and/or other wireframing and prototyping tools.

  • Understanding of HTML/CSS code, methodologies, and the technology and platforms that support UX design

Desirable Requirements

  • User research experience in Salesforce (SFDC) and customer relationship management domains

  • User research and experience in customer self-service for returns & exchanges (Reverse Logistics) domains

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 30 September 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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