Dell Services Global Account Manager in Texas

Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities.

The Services Global Account Manager within DellEMC’s Support and Deployment Services group is a Services Sales role responsible for growing DellEMC’s Services portfolio on specific sets of assigned global accounts, working closely with other members of the Dell sales team. This role is a strategic, high impact individual contributor role and should be viewed as the global Services Sales leader within their accounts.

Responsibilities Include:

  • Sales focused position with responsibility for driving large, strategic, global services opportunities with Fortune 100 customers

  • Understands the various ways an opportunity may be delivered and can anticipate what will work best for a given client. By combining technical expertise with business acumen, they provide vital, detailed information about how a Dell solution can deliver business value to Dell clients.

  • Lead multi-functional teams to create complex solutions for customers which incorporate hardware, software, services, and financing elements

  • Work closely with Dell’s Services Solutioning and Proposals organizations to translate customer needs into customer facing Statements of Work and Proposals.

  • Ensure proper governance is followed to ensure customer satisfaction and risk mitigation.

  • 8+ years previous Services sales experience.

  • Strong knowledge of Client and Enterprise Services with particular emphasis on Managed Services in both End User Technology and Infrastructure spaces.

  • Expert strategic and organizational agility skills.

  • Advanced ability to understand a client’s business, technology and process needs, and translate that understanding into actionable, industry-leading services solutions.

  • Expert working-level knowledge of the processes, technologies, and people components of services solutions.

  • Expert verbal and written communications skills.

  • Proven ability to drive results through others.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here