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Dell Bilingual Consultant: Business Process Management 【Japanese & English】 in Tokyo, Japan

Bilingual Consultant: Business Process Management (Japanese & English)

At Dell Technologies, we believe in doing things right – the first time, every time. A rigorous approach to quality is at the core of our success. Business Process Management professionals within Business Support are responsible for everything from consultation, training and awareness programs, through to the architecture and implementation of quality processes and standards. We pride ourselves on developing state-of-the-art models, metrics and quality management systems. And whether we’re promoting a quality-oriented culture or driving continuous improvement, we aim to delight every customer.

Join us to do the best work of your career and make a profound social impact as a Technical Discipline Lead on our Business Process Management team in Japan.

Position Summary:

  • As a Technical Discipline Lead you will be responsible for ensuring readiness of the resources within the PMFS organization for any New Product / New Service Introduction across the APJC region. You will work with the Technical teams within the PMFS organization

Job Scope

  • Lead APJC enablement of Professional, Managed and Field Services team members for all New Product and Services offerings.

  • Collaborate with peers in other theaters and other product disciplines in the APJC to ensure consistent communication and to improve processes, tools and training.

  • Represent readiness requirements of delivery and field services team members and leaders for New Product and Services Introductions.

Take the first step towards your dream career. Every Dell Technologies team member brings something unique to the table.

Here’s what we are looking for with this role: Essential Requirements

  • Technical knowledge & experienced with enterprise level infrastructure solutions: Storage , Servers and/or Networking

  • Ability to drive technical / knowledge sharing sessions for any new product releases

  • Bilingual Communication skills (reading/writing/speaking) in English & Japanese

  • Bilingual presentation skills in English (business level) & Japanese (fluent level and/or JLPT N1)

  • Ability to drive outcomes; is a go getter

  • Work across multiple time zones

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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