Dell Inside Sales ( GCCS ) in Tokyo, Japan

  • Build and maintain solid customer relationship with assigned GCCS accounts together with field sales executives

  • Sell Dell EMC solution and service via phone call/email/online, meet and exceed set business targets

  • Develop key account plan together with field sales executives as a critical part of account team, and provide long and short term forecast/outlook, and bridge plan

  • Territory account coverage plan and execution to drive significant business growth

  • Ensure every customer is contacted regularly and customer/opportunities information is entered timely into CRM

  • Coordinate internally to fulfill customer requirement and resolve customer issue in a timely manner to improve customer satisfaction

  • Medium complexity sales, including sales of servers, networking (and storage) in addition to PCs and packaged software

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  • Minimum 2 years above sales and/or equivalent business experience

  • Good adaptability and quick learner

  • Good team worker who can work independently under pressure and meet timeline for multiple tasks

  • Strong coordination and communication skills

  • Strong problem resolving capability

  • Good operation command of PC, MS Windows and MS Office applications

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  • Business Experience in IT industry is a plus

  • English read & write and oral communication

< Description: Global Client & Compute Solutions >

Global Client & Compute Solutions is a sales team which is responsible for promoting and selling PCs, Servers, CI/HCI and Networking products in Dell EMC Enterprise sales segment. It is originated from legacy Dell account team, and now closely collaborating with Account Executives (typically legacy EMC account team who is specialized to sell Storage portfolio) to create synergy and further penetrating into enterprise class accounts globally. GCCS takes care of around 3,000 largest customers globally at parent customer level. So the business consists of both of Japan domestic and global inbound business as demand generation source.