Dell Bilingual French Inside Sales Account Manager in Toronto, Ontario

Dell Canada, headquartered in Toronto has offices in Ottawa, Montreal, Vancouver and Halifax. Dell plays a critical role in transforming the computing industry, making advanced technology more accessible and affordable to people and organizations around the globe. Simply put, we give our customers the power to do more. Our entrepreneurial spirit drives us to challenge the status quo to find new ways to make IT work better. Today, our strongest-ever product and services portfolio and capabilities address the full range of technology requirements all to deliver comprehensive solutions with best value, ease of use and flexibility.

We are currently looking for an Bilingual French Inside Sales Account Management Professional to join our team in Toronto, ON.

Role Responsibilities

  • Sells Dells products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience

  • Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers

  • Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution

  • May focus on new account development and/or expanding existing accounts

  • Uses thought leadership to build customer relationships and assist customers in developing business solutions using Dell products and services

  • Coaches others in closing complex deals and assists others in keeping up-to-date on Dells technology, products, and services

  • Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding

  • Organizes internal/external resources in response to customer needs

  • Articulates how the Dell business model relates to selling Dell products and services

  • Key point of contact for customer but may escalate customer issues/concerns as appropriate

QUALIFICATION:

  • Uses thought leadership to build customer relationships and assist customers in developing business solutions using Dell products and services

  • Coaches others in closing complex deals and assists others in keeping up-to-date on Dells technology, products, and services

  • Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding

  • Organizes internal/external resources in response to customer needs

  • Articulates how the Dell business model relates to selling Dell products and services

  • Key point of contact for customer but may escalate customer issues/concerns as appropriate

  • 1 to 3 years' experience

Preferences

  • Excellent verbal and written communication skills

  • Ability to adapt to change

  • Results-oriented

  • Demonstrated business acumen

We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification. As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter.