Dell Global Compute & Networking Systems - Technical Sales Rep in Toronto, Ontario
Will carry a Revenue/Margin Quota for all ISG lines of business based on assigned accounts
Drive Key Performance Indicators
Robust Management of forecast & pipeline for all ISG line of businesses for assigned accounts.
Responsible for selling a defined set of products and services.
Provides technical advice to the inside sales teams during the sales process.
Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity.
Engage with key customer contacts to negotiate deals and to assist in resolving complex issues.
Proactively manage high profile accounts via product road map discussions, quarterly calls & account reviews focused on business priorities, strategies & initiatives.
Intelligently leverage inside and outside resources to provide optimal coverage and competitive advantage to drive incremental opportunities and acquire new customers.
Occasionally attend executive briefing centers briefings with visiting customers
Remains up-to-date on new product, technology, and services offerings.Stays current on industry and vertical solutions as well.
Assists in the on-going technical education and development of the broader team.Promotes and positions key strategic product and service offerings
Knowledge, Skills and Abilities:
Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction.
Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions.
Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.
Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs.
Effectively balances demands from multiple stakeholders.
Effectively balances short term and long term priorities.
Develops and implements account plans that drive the attainment of critical business objectives.
Involved in contract negotiation and possesses strong financial/business and pricing knowledge.
Experience: Functional, Leadership:
- 8-10 years of relevant experience or equivalent combination of education and work experience.
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