Dell Account Mgr 2, Inside Sales in China
Sells products and services, including Desktops, Laptops, Printers, Software, enterprise solutions and service contracts.
Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers
Functions as the primary insides sales demand generalist and provides support to the field sales leader with all sales internal resources, in both strategy and executions
May focus on new account development and/or expanding existing accounts
Work towards achievement of an overlay quota Interacts regularly with the outside sales team
Responds to customer inquiries.
Works effectively in a team environment
May require some direct selling to end user customers
Works with customers/partners in complex business environments to devise new and innovative solutions to business challenges
Responsible for a high number of medium accounts, or a fewer number of large accounts
Some involvement in outside sales lead with Inside Sales support
If account/acquisition focused, individual responsible for:- Average-to-high revenue spend and/or account complexity within assigned business- Higher strategic value within assigned business
Advanced level sales representative, contributing beyond self, sought out by others
Viewed as a trusted business advisor to the customer/partner and uses in-depth knowledge of company technology, products and services to help customers/partners formulate strategy and direction
Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions
Analyzes multiple market factors to both anticipate/identify customer/partner problems/needs and recommends appropriate solution
Engages cross functional resources, regardless of geographic location, in order to achieve goal/meet customer/partner needs
Develops and implements account plans that drive the attainment of critical business objectives
Above 2 years of relevant experience in account sales. College degree or above.
Basic knowledge of IT industry and products. Selling experience in IT industry is a plus.
Proficiency in English reading and writing, can handle basic conversations.
Ability to create/execute an action plan to make unsolicited contact with targeted people to capture interest for further discussion.
Proactive. Ability to establish and accelerate forward motion toward desired sales objective.