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Dell Advisor, Customer/Technical Training (I7) in India

Job Title: Advisor, Customer/Technical training

Join us as a Customer Technical Training Advisor on our Customer/Technical Training team in [Bangalore/Malaysia] to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Customer Technical Training Advisor, you will be responsible for delivering, designing, authoring or editing advanced level e-learning, web-based, blended and classroom curriculum to a variety of audiences including employees, end-user customers, partners, resellers, distributors or systems integrators. Moreover, you will get opportunities to mentor other instructors in the subject matter, content, and course delivery techniques

You will:

Partner with the business and subject matter experts to assess and customize training based on current and future needs of the business units

Help establish and assure adherence to budgets, schedules, work plans and performance requirements

Work on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations or conclusions

Manage complex development programs and mentor junior staff members per the established policies and procedures

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role.

Essential Requirements

5 to 8 years of related experience

Strong class presentation, facilitation and management skills along with experience of coaching in a professional environment

Solid understanding and technical knowledge on supported software, systems and components

Demonstrated knowledge of applicable metrics and how to measure and report on them

Excellent written and verbal communication skills

Desirable Requirements

Bachelor’s degree

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date:

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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