Dell Consultant, Product Management in India
Join us as a Senior Product Manager - Technology on our Global Ecommerce Experience Product management team in India to do the best work of your career and make a profound social impact.
As an ECommerce Product Manager, you will work with cross functional teams to define, validate and execute vision and strategy for the Dell.com ecommerce experience – the customer journey through shopping, purchasing and owning flagship Dell products and beyond.
Dell.com is one of the largest ecommerce sites for technology products, serving more than 120 countries in 28 languages – driving rapidly growing multi-billion dollar revenues annually across B2C and B2B segments.
You thrive by creating capabilities that make a difference to our customers and drive business value through technology. You love solving complex problems by collecting and synthesizing data, working with talented engineers, designers, analysts, and additional stakeholders to build scalable solutions and deliver measurable customer value.
You also excel at leading 360 degrees without direct authority and are effective in aligning team members and stakeholders around shared set of objectives to drive the right product and customer experience.
As an Ecommerce Product Manager for Dell.com, you will:
Work with engineering, design, analytics, teams to build best-in-class customer experiences
Run experiments, analyze user behavior, and develop insights to build and optimize the product
Breakdown complex problems into simple solutions, find opportunities and focus on data-driven approaches to accelerate the learning process to validate solutions
Work with cross functional stakeholder organizations.
Demonstrate deep user empathy for customers; advocate for the customer through excellent verbal, and written communication – accordingly collaborate with stakeholders, engineers and designers as part of small co-located teams
Relevant product management experience with at least 6+ years’ in customer facing ecommerce experiences.
Typically, 8+ years of product management experience with a bachelor’s degree; or 4+ years of product management experience with a master’s degree or equivalent experience.
Experience with lean startup, agile development, and user-centered design methodologies; experience articulating and testing product hypotheses
Strong communication skills, including the ability to convey analytical insights effectively to both IT and business leadership audiences
Background in shaping user interfaces for core eCommerce customer-retention strategies such as customer account experience, loyalty vehicles (rewards etc.) and subscription management (SaaS etc.) offerings.
Proven experience working on a world-class product; 10+ years of relevant experience in product management and eCommerce
Master’s in Business Administration appreciated
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Application closing date: DD Month YYYY
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .
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