Dell Advisor, Project/Program Manager in Mexico

Role Responsibilities The Dell Program Manager will assure that all necessary activities are completed as scheduled to support the program such as, administrative processes, order placement process design, order status/tracking process design, custom process specification, product constraints identification, and logistics/delivery issues communications. The Global Program Manager addresses and coordinates specific program requirements by leveraging a network of Dell experts from around the globe. Additionally, the Program Manager is responsible for identifying systematic issues and implementing corrective actions that will benefit the whole organization.

Key Program Deliverables

  • Global standard products

  • Global customer reporting

  • Global pricing by customer

  • Global online solutions

  • Global SLA management

  • Global operational guidance supporting 194 countries

  • Global Quality Management

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

  • 7+ years of relevant work experience as a Program or Project Manager is preferred

  • CAPM or PMP certification – if not certified at hire date, must complete certification within one year

  • One of the following: Six Sigma Certification (Business Excellence) or a Graduate Degree aligned to role (International Mgmt, Project Mgmt, MBA, etc) is highly preferred

  • Strong Business Operations Experience

  • Domestic level support with projects would be required / Global level is preferred

  • Strong organization skills, priority setting, planning and execution skills

  • Ability to network and build business relationships

  • Understanding of Project Management language and methodologies

  • Strong Excel knowledge / Pivot Tables

  • Bi-lingual: English/Spanish. Portuguese is a plus.