Dell Account Mgr 3 Inside Sales in Panama

ACCOUNTABILITIES Sells products and services, including Desktops, Laptops, Printers, Software, enterprise solutions and service contracts. Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers Functions as the primary insides sales demand generalist and provides support to the field sales leader with all sales internal resources, in both strategy and executions May focus on new account development and/or expanding existing accounts Work towards achievement of an overlay quota Interacts regularly with the outside sales team Responds to customer inquiries. Works effectively in a team environment May require some direct selling to end user customers RESPONSIBILITIES Works with customers/partners in complex business environments to devise new and innovative solutions to business challenges Responsible for a high number of medium accounts, or a fewer number of large accounts Some involvement in outside sales lead with Inside Sales support If account/acquisition focused, individual responsible for: - Average-to-high revenue spend and/or account complexity within assigned business - Higher strategic value within assigned business Advanced level sales representative, contributing beyond self, sought out by others Viewed as a trusted business advisor to the customer/partner and uses in-depth knowledge of company technology, products and services to help customers/partners formulate strategy and direction Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions Analyzes multiple market factors to both anticipate/identify customer /partner problems/needs and recommends appropriate solution Engages cross functional resources, regardless of geographic location, in order to achieve goal/ meet customer/partner needs Develops and implements account plans that drive the attainment of critical business objectives