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Dell Data Analyst - UAT support in Slovakia

We are transforming Marketing at Dell. Come join the best and the brightest to bring “Personalization at Scale” vision to life. Leveraging Dell Technology intellectual property, we are building one of the worlds largest customer data lake bringing billions customer contacts and data together to drive our #digitaltransformation.

Join us as Data analyst in our Data & Platform Management team in Bratislava or remote.

What you'll achieve

You'll work within a global Data & Platform Management team with focus on support and development of Customer Engagement platform. Gather data quality and requirements cross-region & cross-segment, analyze and define business needs and assist in developing appropriate solutions.

Key Responsibilities

  • Data Analyst for a set of critical Customer Engagement Platform datasets

  • Support UAT process - Identify quality & compliance gaps, formulate solutions / Test Cases, implement required configuration changes. Analysis / Validations of new functionality releases / bug fixes

  • Work with business users to define and analyze problems and manage to resolution - provide technical details to IT team to deliver the fix and follow up with communication

  • Data Literacy – deep understanding of data in Data Lake - Act as subject-matter expert on data and business processes

  • Work closely with program managers in meeting their data needs and understanding the data requirements

Essential Requirements

  • 4+ years of proven experience in data analytics - excellent knowledge of SQL

  • Analytical & Critical Thinking - keen on in-depth investigation and root cause analysis

  • Experience in CRM or Customer-related data management

  • Willingness to learn new tools. These include SAS Marketing Automation platform, waterfall SQL selections-based marketing campaigns, Tableau and Customer Data specialized tools

Desirable Requirements

  • Experience in global or remote Services/Business support type of environment

  • Experience analyzing Marketing vehicle or campaign performance, optimizing customer experience, marketing oriented acumen

Salary starting from: 2 350 EUR gross monthly

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Dell Technologies Slovakia (https://jobs.dell.com/slovakia) is supporting the whole EMEA region plus the main financial hub of Dell Technologies globally thanks to more than 2500 team members. Join us and become a part of what’s next in technology, starting today.

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