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Dell Retail Operations Senior Analyst (1-year contract) in Slovakia

EMEA Retail Operations Senior Analyst (1-year contract)

Join us as a EMEA Retail Operations Senior Analyst in our Business Operations team in Bratislava to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Business Operations Analyst, you will collaborate with our customers to define business requirements while providing solutions and tools that strengthen business processes. You will define objectives based on end-user needs and identify the organization's strengths, finding ways to maximize opportunities and improve business processes.

You will:

  • Understand business requirements and identify best practices

  • Work closely with business partners (internal - sales, other operational functions, external - logistic partner)

  • Active guidance, online maintenance for Amazon via Vendor Portal/Email and review of operational performance of this portal

  • End-to-end order management

  • Communicate and handle customer requests, questions, escalations at high level in a timely manner

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Excellent communication skills in English, including meeting facilitation and presentations

  • Strong analytical skills with good business and finance acumen

  • Robust Excel and MS Office skills

  • Ability to deliver quality results under pressure and to deadlines, must be results oriented with a drive for excellence

  • Excellent negotiation skills, ability to resolve conflict and focus on multiple priorities

Desirable Requirements

  • Extensive Operations or Supply chain experience as well as excellent escalation resolution experience

  • Strong cross functional experience, organizational agility with experience navigating a large organization

Salary starting from: 1 575 EUR gross/monthly

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Benefits:

  • Private medical care,

  • Sick days,

  • Access into our Learning studio – more than 1,000 online trainings,

  • Extra vacation,

  • Private employee gym.

To see the full list of benefits, click HERE. (https://tbcdn.talentbrew.com/company/375/21388/Content/Benefits%202020.pdf)

Application closing date: 1.7.2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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