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Dell Senior SSD Application Engineer in Taiwan

Our customers’ system requirements are usually highly complex. Bringing together hardware and firmware systems design, Systems Development Engineering operates at the very cutting edge of technology to meet them. We design and develop electronic and electro-mechanical or systems-orientated products, conduct feasibility studies on engineering proposals and prepare installation, operation and maintenance specifications and instructions. We’re proud to deliver programs and products to the highest quality standards, on time and within budget.

Join us as a [ Senior SSD Application Engineer ] on our [Storage Networking and Devices (SND)] team in [Taiwan] to do the best work of your career and make a profound social impact.

What you’ll achieve

Responsible for regularly commuting to Hsinchu for interaction with contract manufacturer. Assists with problem recreation and failure analysis of system level issues. Capable of reading C and Python code, understanding code behavior, and modifying code to resolve underlying issues. Utilizing a variety of test equipment, diagnostic tools and techniques used in problem resolution. Accurately documents: issues, triage procedures and problem resolutions in fine detail.

You will:

  • Assists with building failure analysis knowledge database/repository.

  • Assists with generating configuration files for a variety of part numbers. Applies technical expertise using standard operating and diagnostic protocols to resolve system level issues.

  • Assists with equipment auditing and test station maintenance

  • Performs Gage Repeatability & Reproducibility (GR&R) studies on controlled tests processes. Effectively communicates procedural and technical issues to immediate team in a fast paced and customer critical environment through a variety of mediums

  • Performs data analysis and process monitoring. Monitors manufacturing, mechanical, and component-level test process flows for quality assurance, and take necessary action to resolve unexpected shifts. Maintains a “closed-loop" communication style assuring all stakeholders are notified of ongoing issues and problem resolution status

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Bachelor or master in Computer Science, Computer Engineering, Electrical Engineering or Mechanical Engineering with 5 years related experience in a professional role

  • Proficient with C and Python programming languages

  • Industry experience with debugging, and NAND/flash-based storage technologies (SSDs) preferred. Solid understanding of PCIe & NVMe

  • Ability to read and understand mechanical drawings and interpret tolerances

  • Ability to efficiently generate, track and update multiple issues in JIRA dashboards

Desirable Requirements

  • Experience with Git.

  • Familiarity with risk analysis methodologies or with statistics, sampling, and process control

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 31 December, 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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