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Dell Product Management Director – Services Offer Development in Venezuela

Product Management Director – Services Offer Development

Location: Round Rock, TX and Remote - US

To drive innovation in product development at Dell Technologies, we need forward-thinking people on our Services Product Management organization. As part of this team, we create strategies and drive product execution by looking to the market for opportunities to maximize growth, profitability, and remain competitive.

Join us to do the best work of your career and make a profound social impact as a Product Management Director on our Dell Technologies Services team in Round Rock, TX/Remote-US.

What you’ll achieve

As a Director of Services Product Management you will create, execute, and lead our $9B core Support portfolio vision/strategy. You will be responsible for the end-to-end results and work closely with other functional leaders and team members to drive our business goals and achieve superior customer solutions. You will manage a strong team of product managers who are maniacally focused on new and existing service offerings to enable Dell Technologies’ enterprise infrastructure / datacenter solutions.

You will:

  • Directly manage and further develop an established team responsible for Dell Services’ Support portfolio consisting of multiple service offerings

  • Apply broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities

  • Collaborate and influence across all functional areas, gathering inputs, updating product plans and roadmaps, and communicating the impact of product/solution decisions to all stakeholders

  • Manage and support products through their entire life cycle, and makes decisions regarding enhancements throughout the lifecycle until product End of Life (EOL)

  • Drive new product launches and schedules through a multi-phased Offer Lifecycle Process (OLP) starting from the business concept stage of the development through to a successful worldwide launch.

  • Ensure that product/solution features and specifications reflect customer requirements and prioritizes those against budget, timeline and other constraints

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 15+ years Product Management or equivalent experience within the technology industry and 7+ years in a leadership role

  • A premier communicator with exemplary writing skills and an innate ability to make very complex concepts and offerings simple and intuitive. Demonstrate the ability to influence/sell ideas and present alternatives in a convincing fashion to a mixed audience, from peers to executives.

  • Understand macro-business economics and be able to build actionable business plans and prioritize and categorize in complex and highly matrixed environments.

  • Proven track record as a decisive, action-oriented individual, who has led cross-functional global teams to define and achieve high value objectives. This individual will have the ability to coalesce varied constituents and drive to achieve superior results on a consistent basis.

  • Possess the technical knowledge and business understanding well enough to identify/define Services direction, requirements & gaps. Possess a track record of having successfully delivered on complex projects and possess global experience.


  • Support & Deployment Services experience

  • Pragmatic Marketing Certified

  • MBA

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .