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Dell 售前技术支持工程师(Specialist , Inside Product) in Xiamen, China

Senior Technical Inside Sales Representative

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us as a Senior Technical Inside Sales Representative on our Inside Sales team in Xiamen to do the best work of your career and make a profound social impact.

Key Responsibilities

Your role will involve delivering technical solutions that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

  • Provide expert guidance and direction to the Core Sales team on solutions

  • Understand and leverage solutions and explain how complex multi-faceted solutions will benefit the overall business

  • Achieve or exceed targets by selling solutions, developing strong relationships with our partners and distributors and with executive leadership to create new business opportunities

  • Utilize strategic probing to identify, evaluate and recommend highly complex alternative technology solutions

  • Provide direction and guidance/mentoring to team members and coach others in closing the most complex deals

Essential Requirements

  • college’s degree in related discipline

  • Solid experience in a relationship-selling role with good Dell Technologies product knowledge

  • Good analytical, decision-making and organizational skills

  • The ability to effectively balance demands from multiple stakeholders, coordinating teams where appropriate to ensure timely delivery

  • Solid customer relationship skills with ability to build and manage relationships with clear communication skills

Desirable Requirements

  • Previous experience working within multi-national IT solutions sales environment

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities—all at a company that is proud to be diverse and inclusive. Learn more ( on how we are closing the diversity gap.

Closing date: 30-Nov-2020

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here ( .