Dell Account Mgr 2, Inside Sales in Xiamen, China
Inside sales role, which primarily takes calls on an inbound phone queue and sells directly to the consumer.
Responds to customer inquiries.
May direct customers to website or other company resources for information.
Works effectively in a team environment.
Typically assigned to a highest-level phone queue or specific segment
Regularly serves as coach or mentor to other Sales Reps
Assists leadership with directing and coordinating team activities
Assists leadership to ensure team meets performance metrics
Advanced level representative, complete understanding of segment, product/service offerings and client set
Sells most complex computer products
Regular contact with leader