Dell Jobs

dell footer logo

Job Information

Dell Senior Sales Operations Advisor in Xiamen, China

Senior Sales Operations Advisor

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Join us as a Senior Advisor Sales Operations on our Sales Operations team in Beijing/Xiamento do the best work of your career and make a profound social impact.

What you’ll achieve

We are looking for an experienced Planning and Sales Operations Senior Advisor to join our team; the position is based in Beijing or Xiamen. RESPONSIBILITIES Typically responsible for module/s of a project or for small to medium project/s Impact is within a significant scope project or part of a function or process Identifies areas of risk/opportunities and influences and implements continuous improvements Maintains awareness of trends, business conditions and internal process and practices impacting project/program(s) Provides over-arching results, recommendations, and documentation Develops recommendations and implements solutions to project/program challenges May facilitate partner alignment and maintain partner relationships

You will be a key component in shaping how the Renewals business will grow in the short, medium, and long term. The success of this role will directly affect the overall performance of GC DT Renewals Services.

You will:

  • Day to day Sales Support: Acts as regional expert / go to point for process questions & support and successfully drives & tracks all support requests through relevant owning teams. Supports and Drives APOS Projects ensuring that GC Regional business requirements are fully comprehended

  • Engages teams cross-functionally outside of SDS to ensure objectives can be met. Drives the development and execution of project plans by working with project teams to define sequence and help estimate duration of activities to determine scheduled to meet objectives

  • Supports the business in the design and implementation of new end to end processes or tools to maximize business productivity. Partners with the business to fully understand end to end APOS Sales processes – needs to be able to clearly articulate the regional business challenges & requirements

  • Partners closely with the business to develop a profound understanding of the regional business model and complexities, works with their global and in-region teams to prioritize requirements and to support or drive projects to improve business process.

  • Partners with IT, Global Program Managers and regional teams to support the deployment and stabilization of new APOS tool deployments, sustaining and support efforts.. Participates in new tool test execution and helps to ensure that the GC business is adequately represented in test phases

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 2-4 year’s relevant experience (sales, sales management and/or operations, project management)

  • Experience/familiar with Service/APOS Sales is a plus

  • Fluent in English and Chinese, another fluent language is a plus

  • Knowledge of Microsoft platforms(Words, Excel, PowerPoint)

Desirable Requirements

• Bachelor’s degree

• Experience working with sales and external customers or in support of different business units and geographies

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 31 October 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

DirectEmployers